🔁 Return & Refund Policy — PrintMogli

Effective Date: [Insert Date]

At PrintMogli, we are committed to providing premium, ready-made hangtags crafted from high-quality materials like canvas, jute, plastic, muzi, and textured paper. All our hangtags are made to order, and we ensure every piece reflects our standards of quality and care. Please review our return and refund policy below for complete clarity.

🔄 Returns Policy

As our products are produced on-demand and not pre-stocked, we do not accept returns or exchanges for:

  • Change of mind
  • Incorrect design, material, or quantity selection
  • Personal dislike after delivery

✅ Returns Are Accepted Only If:

  • The product arrives damaged, defective, or incorrect
  • You report the issue within 48 hours of delivery
  • You provide clear visual proof (photos/videos) of the issue

Once verified, we will either:

  • Send a replacement
  • Or issue a credit note, depending on product availability

💸 Refund Policy

Refunds are not issued for:

  • Buyer remorse
  • Design/material mismatch due to customer error
  • Delays or non-use after delivery
  • Orders already processed or shipped

✅ Refunds May Be Considered If:

  • The product is clearly damaged, defective, or not what you ordered
  • The issue is reported within 48 hours with valid proof

Approved refunds will be processed as:

  • A credit note (default option), or
  • A bank/UPI refund (in rare cases, based on mutual agreement)

Refunds to your original payment mode may take 5–7 business days to reflect.

⚠️ Important Notes

  • Refund/return requests must be made within 48 hours of delivery.
  • Damaged or altered items after delivery are not eligible.
  • Items must remain unused for any complaint to be valid.
  • We may request return of the damaged product (if required for processing).

🤝 Fair Use Clause

To prevent misuse, repeated or excessive refund/return requests may be flagged and limited at our discretion.

📩 How to Request a Return or Refund

  1. Email us at [support@printmogli.com]
  2. Mention your Order ID and describe the issue clearly
  3. Attach photos or videos as proof

Our support team will get back to you within 24–48 hours with the next steps.

💬 Still Have Questions?

We’re here to help!
Feel free to reach out anytime at [support@printmogli.com]